Shipping policy
Digital Delivery Policy
At Mzansi Wellness™ Digital Store, all products sold are digital ebooks and are delivered electronically. No physical items will be shipped to your address.
Delivery Time
Once your payment has been successfully processed, your ebook will usually be delivered instantly via:
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Download link on the checkout confirmation page
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Email delivery to the address provided at checkout
In some cases, delivery may take up to 15 minutes depending on payment processing or email provider delays.
Download Issues
If you do not receive your ebook after purchase, please:
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Check your spam or junk folder
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Confirm that the email address entered at checkout is correct
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Contact our support team for assistance
We will gladly resend your download link if needed.
File Format
Our ebooks are typically delivered in standard digital formats such as:
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PDF
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EPUB (where applicable)
These formats are compatible with most smartphones, tablets, laptops, and eReaders.
Customer Responsibility
It is the customer’s responsibility to ensure:
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A valid email address is entered during checkout
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Their device supports the ebook file format
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Downloads are saved securely after purchase
Contact Support
If you experience any delivery problems, contact us at:
Email: info@mzansiwellness.co.za
We aim to respond within 24–48 business hours.
By purchasing from our store, you agree to this Shipping Policy.